Legal Center
We believe in complete transparency. Read our policies, terms, and agreements to understand your rights and our commitments.
Terms of Service
1. Introduction
Welcome to Ren Cloud. By accessing our website or using our services, you agree to be bound by these Terms of Service. Please read them carefully.
2. Account Responsibilities
You are responsible for safeguarding your account credentials and for any activities or actions under your account. You agree to notify us immediately of any unauthorized use of your account.
3. Service Provision
We strive to provide 99.99% uptime for all our services as detailed in our SLA. However, we may occasionally need to perform scheduled maintenance, which will be announced in advance.
4. Billing and Refunds
All services are billed on a prepaid basis. We offer a 48-hour money-back guarantee for new services if they do not meet the advertised specifications.