How can our engineers assist you?
From instant node allocations and Pterodactyl console access to custom cluster setups, our team is standing by 24/7.
Client Area Tickets
Fastest route to get verified engineering assistance with direct file uploads.
Open Support TicketDiscord Community
Chat with staff engineers and active community server admins 24/7 in real-time.
Join Official DiscordKnowledge Base
Step-by-step documentation for plugin installation, FTP setups, and DNS routing.
Browse Knowledge BaseDedicated Support Queues
Technical Support
Server crashes, plugin errors, mods, and connectivity troubleshooting.
Billing & Invoices
Instant Razorpay verification, wallet balance, upgrades & refunds.
Pre-Sales & Custom Nodes
Enterprise clusters, dedicated IP setups, and custom specs.
Network & Abuse
DDoS mitigation queries, SLA reports, and server security.
No compromises on hardware.
We don't over-provision our nodes. You get exactly the performance you pay for, backed by AMD EPYC 7F72, Ryzen 9 9950X, and Intel Xeon Platinum processors.
One-Click Installs & Supported Software
100% Uptime SLA
If your server drops below 99.9% uptime in a month, we will credit your account.