24/7 Expert Support
How can we help you?
Whether you need help configuring a complex BungeeCord network or just have a quick billing question, our engineering team is here for you.
~15 Mins
Avg Response Time
99.8%
Resolution Rate
24 / 7
Availability
10,000+
Tickets Solved
Support Departments
Technical Support
Server crashes, plugin errors, and connectivity issues.
Billing Support
Invoices, upgrades, cancellations, and refunds.
Sales Questions
Custom plans, pre-sales questions, and partnerships.
Abuse Reports
Report TOS violations or malicious network activity.
Enterprise Infrastructure
No compromises on hardware.
We don't over-provision our nodes. You get exactly the performance you pay for, backed by the latest generation of AMD processors and enterprise networking equipment.
AMD EPYC & Ryzen CPUs
Up to 5.7GHz
DDR5 ECC Memory
4800MHz+
Gen4 NVMe SSDs
7000MB/s
Global Network
10Gbps Ports
Path.net Protection
12Tbps+ Capacity
Tier III Datacenters
99.99% SLA
One-Click Installs & Supported Software
PaperMCPurpurForgeFabricSpongeBungeeCordVelocityWaterfallUbuntuDebianCentOSAlmaLinuxRocky LinuxWindows ServerPterodactylDockerPaperMCPurpurForgeFabricSpongeBungeeCordVelocityWaterfallUbuntuDebianCentOSAlmaLinuxRocky LinuxWindows ServerPterodactylDockerPaperMCPurpurForgeFabricSpongeBungeeCordVelocityWaterfallUbuntuDebianCentOSAlmaLinuxRocky LinuxWindows ServerPterodactylDocker
100% Uptime SLA
If your server drops below 99.9% uptime in a month, we will credit your account.